ParcelSortPrivacy policy
Last updated 24 October 2026
ParcelSort is an iPhone app that helps delivery-office staff sort parcels to the right route. This policy explains what information ParcelSort handles, why, and your rights. ParcelSort is provided by Alin Doghi (“we”), contact [email protected].
Who decides how your information is used
ParcelSort is used by companies (such as parcel carriers) for their employees. Your employer decides who is invited and what role they have, and is the controller of the account information about you. We process it on their behalf as a processor. For the ParcelSort pilot and for this website, we are the controller.
What we handle
| Information | Why | Where |
|---|---|---|
| Your work email address, name, role (user, office manager, company admin), delivery office, company, and whether your access is active or suspended | To sign you in, give you the right permissions and manage licences | Our online database |
| Sign-in codes and sign-in tokens | To sign you in securely without a password | Our online database; tokens also in your iPhone's Keychain |
| Your office's route catalog (street names, house-number ranges, route codes), route cards, and who last updated them | So everyone in an office sorts with the same, up-to-date catalog | Our online database and the phones of that office |
| Invitation emails (recipient, name, inviter, role, office) | To invite people your manager adds | Sent through our email provider |
What stays on your iPhone
The camera picture and the text and barcodes read from parcel labels – including recipients' names and addresses – are processed on your iPhone only. They are not stored by ParcelSort and are never sent to us. The list of recent scans (route, street, time), your settings and choices you make on the scan screen are kept only on your phone.
What we don't do
No advertising, no tracking across apps or websites, no selling of data, no location data, and no analytics about how you use the app.
Service providers
- Supabase – online database and sign-in, hosted in London (UK).
- Resend – sends sign-in codes and invitation emails, processed in the EU (Ireland).
- Apple – app distribution (App Store, TestFlight).
- Cloudflare – this website and our domain's email routing.
They process information only to provide their service to us, under data-processing terms.
How long we keep it
Account information is kept while you are a member of a company using ParcelSort. When your company admin removes you, your membership is deleted; your sign-in record is deleted on request. An office catalog is kept while the office uses ParcelSort. Email delivery logs are kept by our email provider for a limited period.
Your rights
Under UK data protection law you can ask to access, correct or delete your information, or object to its use. Your employer's ParcelSort admin can correct or remove your account straight away; you can also contact us at [email protected]. You can complain to the Information Commissioner's Office (ico.org.uk).
Children
ParcelSort is a work tool and is not intended for anyone under 16.
Changes
We'll update this page if this changes, and show the date at the top.